Wally's Kaya

Important Information

Online bookings: We accept bookings via OTAs (Online Travel Agents). However, we cannot control uninterrupted and trouble free Internet connections which may result in a double booking or non-receipt. Please contact reservations by email to confirm your booking.

Provisional reservations: All provisional reservations will be automatically released if not confirmed within 2 weeks of booking being made.
Payment: A deposit of 25% of the total accommodation charge is required to confirm a provisional reservation and full payment is required 45 days prior to arrival

All bookings should be settled via EFT. Deposit conditions may be wavered for bookings from the trade, tour operator and agents at the Lodge’s discretion. Extras may be settled in camp. We do not accept credit card or travellers cheques.

Peak Season Terms and Conditions: 20 December until 5 January.
All Bookings over Christmas and New Year’s Eve can only be secured once a 50% non-refundable deposit has been paid.
Group Reservations: Should the reservations department require the accommodation that is being held by the group for the same dates, we will request the group to supply us with an immediate 50%
non-refundable deposit. A booking of 4 guests or more is classed as a group booking.

Cancellations: Our cancellation policy is as follows:
> 45–31 days – 50% of full amount
> 30–15 days – 75% of full amount
> 14 days or less – 100% of full amount
Bookings are not transferable.